Jackson-Madison County School System
  • Jackson, TN, USA
  • Full Time


Jackson Madison County School System

Deadline: Until Filled

TITLE: IT Operations Manager

REPORTS TO: Deputy Superintendent of Operations, Business, and Communications

SUPERVISES: Technology Department

TERM: 260-day calendar, Exempt

JOB GOAL: To be responsible for the overall management and day-to-day activities of the Technology Department, while coordinating tasks which affect the installation and maintenance of the District's local area network, wide area network, computers, user applications and telephone system, and ensure security of the enterprise network.


  • Bachelor's Degree in Computer Science, Information Technology, or Computer Information Systems
  • Experience with customer relations preferred
  • Experience working in a school system as an administrator or as an IT Operations Manager preferred
  • Cisco Certified Network Associate Certification (or equivalent) preferred
  • FBI/TBI Fingerprint/Background Clearance every five (5) years
  • Alternatives to the above qualifications as the Superintendent might find appropriate and acceptable

EVALULATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of personnel.


  1. Possesses excellent verbal, written, and customer relations skills, and is able to communicate with all stakeholders of the district.
  2. Thinks logically in solving problems.
  3. Designs and manages complex projects involving people and all functions of the IT Department.
  4. Has extensive training on computer software and hardware, including servers and systems.
  5. Monitors IT servers and systems.
  6. Directs IT technicians and sets department priorities and goals.
  7. Oversees upgrades and installations.
  8. Oversees department budgets.
  9. Performs other job-related duties as assigned by the Deputy Superintendent of Operations, Business and Communications.

The Jackson-Madison County School System (JMCSS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Jackson-Madison County School System
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
Logo Our District Academics Programs Departments For Families For Staff Join Us